This position directly assists in the safety and protection of CVS Caremark Inc assets within assigned stores, including customers, employees, merchandise, and store property. This position is familiar with CVS Caremark Inc Policy, local criminal law, covert surveillance principles, covert customer service methods, digital and traditional VCR tape video surveillance systems. This position communicates closely with Store Management, District Sales Managers, Regional Loss Prevention Managers, and Organized Retail Crime Field Managers. This position reports directly to a Regional Loss Prevention Manager, and regularly to Store Management and District Sales Managers.Job Description: Monitors assigned stores for activity that threatens the safety of employees and customersMonitors assigned stores for activity that causes the loss of CVS Caremark Inc assetsMonitors status of store CCTV surveillance systems and reports when issues occur with the systemsSafely conducts no-force apprehensions of suspects when circumstances fall within CVS Policy and lawSafely conducts recovery & inventory of merchandise/property when circumstances do not allow for an apprehensionWrites and files reports of apprehension, significant events, and weekly activitiesCommunicates well with all levels of mgt over assigned stores to maintain clear knowledge of activities.Communicates well with local law enforcement and prosecutors to better aid the arrest and prosecution of suspects conducting criminal activities in the storesAttends & testifies in court hearings/cases involving defendants arrested for conducting criminal activitiesMay act on any or all responsibilities alone or with a partnerReports all activities through the proper chains
Job Function: Loss Prevention
